HUGO is Working…..

Check here regularly for the latest updates from NHS. HUGO the Housing Helper will share timely and important information with confidence.

 

We’re Upgrading Our Client Portal NHS Chicago is preparing to launch an upgraded client portal designed to be faster, easier to use, and more accessible.

With the new system, you’ll be able to:

  • Sign up for classes
  • Book counseling appointments
  • Apply for grants
  • Submit required documents

To complete this transition, the current client portal will be temporarily unavailable beginning Wednesday, May 6th and may be offline for several days while we migrate and connect our systems.

During this time, you will not be able to:

  • Log in to the portal
  • Submit documents online
  • Check your application status

We apologize for the inconvenience and appreciate your patience as we make these improvements.

 

Need assistance? Our Client Services team is available:

Monday–Friday, 9:00 a.m. – 5:00 p.m.

Email: homeownership@nhschicago.org | Call: (773) 329-4111

We look forward to welcoming you to a better, more streamlined online experience soon.

Monday – Thursday 9:00am – 5pm
Fridays By Appointment Only

(773) 329-4111

homeownership@nhschicago.org

Neighborhood Lending Services, Inc.
NMLS #276722
IL Mortgage Banker License MB.6850297

CENTRAL OFFICE

850 W. Jackson Blvd.
5th Floor
Chicago, IL 60607

WEST HUMBOLDT PARK

2950 W. Chicago Ave.
Chicago, IL 60622

CHATHAM

639 E. 87th Street
Chicago, IL 60619

Stay Connected With Us

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A nonprofit organization established in 1975, NHS is committed to offering Chicago residents affordable resources so they can buy, fix, and keep their homes. We partner with residents, block clubs, neighborhood organizations, financial institutions, the City of Chicago, insurance companies, corporations and foundations so that families can protect and preserve their single biggest investment—their homes. Our mission is creating opportunities for people to live in affordable homes, improve their lives, and strengthen their neighborhoods. Copyright © 2026 Neighborhood Housing Services of Chicago, Inc. All rights reserved.

All loans are offered through Neighborhood Lending Services, Inc. (NLS), a nonprofit Illinois Residential Mortgage licensee (#MB. 6850297)  and an Equal Opportunity Housing lender.

State of Illinois, Division of Banking
Illinois Department of Financial and Professional Regulation (IDFPR)
555 West Monroe Street, 5TH Floor
Chicago, IL 60661
Telephone Number: 1-888-473-4858
http://www.idfpr.illinois.gov/

Copyright © 2026 Neighborhood Housing Services of Chicago, Inc. All rights reserved.

Your generous support enables us to continue to make tremendous strides in advocating for working families while strengthening and stabilizing neighborhoods.