ComEd Small and Medium Business Relief Fund

ComEd Small and Medium Business Relief Fund

Program Overview

The SMB Customer Relief Fund is a one time financial assistance program designed to help eligible small and medium-sized business customers reduce past-due electric bill balances and remain connected. Approved customers receive an approved matching credit of up to $500, applied directly to their ComEd account.   

Eligibility Requirements

Eligible applicants must:  

  • Have an active ComEd commercial account at the time of application  
  • Have a past-due balance  
  • Operate a qualifying small or medium-sized business (commercial meter)  
  • Have no unpaid tampering fees 
  • Not be in bankruptcy at the time of application  
  • Apply for one account per business (Tax ID used to validate)   
  • If there are multiple locations must only apply for 1 account  

 

The following businesses are not eligible:  

  • Home-based businesses 
  • Residential accounts/NFP accounts 
  • A Customer relief fund was delivered in 2025 for residential/NFP customers.   
  • Businesses with unpaid tampering fees 
  • Disconnected accounts  
  • Accounts currently in bankruptcy 
  •  Received Customer Relief Fund assistance in 2025 

 

How much assistance is available?

Eligible customers may receive an approved matching credit of up to $500.  

  • Customers make payments toward their past-due balance first  
  • If payment is not processed within 7 days of approved application – customer will not receive match  
  • ComEd matches the approved payment amount, up to $500  
  • If the past-due balance exceeds $500, the customer remains responsible for the remaining amount  
  • Customers may apply for up to 50% of their past-due balance, capped at $500; any application exceeding this amount will be rejected. 

Apply

Have Questions?

For questions or assistance, call 888-688-5438 and/or email billpayassistance@nhschicago.org.

Your generous support enables us to continue to make tremendous strides in advocating for working families while strengthening and stabilizing neighborhoods.