ComEd Bill Pay Assistance

Economic hardships happen from time to time. ComEd, understands this so they have set up a fund to assist their customers, their neighbors essentially, during tough times. The new Bill Payment Assistance Program provides grants of up to $500 for income-eligible customers whose accounts have a past due balance. This program also provides grants of up to $150 for income-eligible customers with no past due balance. ComEd’s goal is to keep powering your life, especially through the tough times when you need a hand. Please note: Income limits apply.

• Applicant must be a current ComEd customer and have an active Residential account.
• Applicant may be either a homeowner or a renter.
• You must be receiving a separate ComEd bill from your rent statement.
• Applicant’s household income must be 80% or less of the average median income (set by HUD as of May 2023) of their designated IL HUD Metro FMR Area (e.g., Chicago-Naperville-Joliet). Applicant/service addresses in the following zip-codes are not subject to income review or income limits.
  • Zip-codes exempt from income review/limits:
    60064, 60085, 60110, 60153, 60165, 60406, 60411, 60415, 60419, 60426, 60428, 60432, 60469, 60472, 60501, 60505, 60608, 60609, 60612, 60617, 60619, 60620, 60621, 60623, 60624, 60626, 60628, 60629, 60632, 60636, 60637, 60639, 60644, 60649, 60651, 60653, 60804, 60827, 60958, 61104

Total household income be at or below 80% of the area median income (AMI) for the county your service address is in. Please use our tool below to check the maximum allowable income for your household size:

Maximum Income Lookup

• Applicant must be the ComEd account holder. Applicant may designate someone to file an application for them on their behalf.
• Your account must be active.

Applicants need to provide the following:

• Any Government Issued ID
  • Current/most recent ComEd statement
  • Signed NHS Household Income Affidavit- for households with members over the age of 18; and
• One item from the list below:
  Acceptable forms of income-supporting documentation:
  • Two paystubs from last 30 days
  • Unemployment application, approval letter or Statement of Benefits for most recent 90 days
  • Layoff/furlough notice for most recent 90 days
  • Most recent year federal, state, or tribal income tax return
  • Three months bank statements
  • Social Security Statement of Benefits
  • Veterans Association Statement of Benefit
  • Veterans Pension and Survivors Benefit Program
  • Retirement or pension Statement of Benefits
  • Unemployment or Worker’s Compensation Statement of Benefits
  • Divorce decree, child support award, or similar official document to show household income
  • SNAP
  • SSI
  • Medicaid
  • Federal Public Housing Assistance documentation
  • Tribal-specific programs
  • Head Start
  • Zero Income Affidavit

The maximum award for a ComEd bill credit per service address (or account holder) is up to $500 for past due accounts; or for those without a past due balance, $150 credit to your ComEd account. Actual award amount will be determined by amount past due on the applicant’s ComEd statement.
Awards will be made available until funds are exhausted.

• Eligible households will receive a credit on their ComEd bill
• The credit may take up to 2 months to appear on your bill.

• Call our team at 888-688-5438.
• Email us: BillPayAssistance@nhschicago.org
• Set up a virtual appointment with our team. Again, please call or email us.
• Visit our offices in Chicago, Monday – Thursday from 9am – 5pm at:
  South Side – 639 E. 87th Street, Chicago, IL 60619
  West Side – 3601 W. Chicago Avenue, Chicago, IL 60651
  North Side – 1279 N. Milwaukee Avenue, Suite 400, Chicago, IL 60622

Thank you for your interest in the ComEd Bill Pay Assistance Grant Program. Due to overwhelming demand, the application intake for this month has closed. If you have already applied for the Bill Pay Assistance Grant, please login and upload your supporting documents to the NHS Grants Portal within 10 business days.

Your application will be carefully considered and processed in the order it was received. Please continue to make payments on your account during this time. If your account has received a disconnection notice, please know that the processing of this application may take up to 60 days and does not affect the disconnection notice.

New applications will be accepted on the first business day of the following month. Applications will be accepted until the monthly capacity is reached.